| Type | Private |
|---|---|
| Industry | Software as a Service |
| Founded | 1946 |
| Founder(s) | Glenn Mitchell |
| Headquarters | San Diego, California |
| Key people |
Larry Bossidy President and chief executive [1] |
| Revenue | $300 Million USD (2010) |
| Employees | 1,700 |
| Website | www.mitchell.com |
Mitchell International, Inc. is a Privately held company Software Service provider founded in 1946 and based in San Diego, California. The Aurora Capital Group, a Los Angeles-based investment firm formed in 1991, is the holding company of Mitchell International.
Glenn Mitchell founded Mitchell Manuals in his garage in 1946, by creating an easily-used parts catalog for collision repair estimating. Mitchell had the idea of arranging collision parts by the quadrant of the car, rather than by component groups as in manufacturer catalogs. Eventually he added labor and paint times, which enabled a body shop or insurance company to do a repair estimate and generate a bill of materials and work orders. In the decades since, Mitchell has become a creator, consolidator and publisher of automotive information and software. It now distributes this information primarily to professional customers such as insurance companies, body shops and repair facilities. Part of the company, Mitchell Medical, processes over half of the automotive-related medical bills in the United States.
At one time Mitchell served a wide range of businesses across the collision, mechanical, parts and salvage industries. Under Thomson Corporation, which owned Mitchell from 1986 to 2000, a variety of other related companies were acquired, including American HazMat, National Auto Glass, Digitree, Wards Automotive, KLM, etc. In the 1990s Thomson sold its diagnostic and mechanical repair business to Snap-On Tools, which operates the business under the name Mitchell 1 Mitchell1.
Mitchell International is now focused on providing information and software services to insurance clients and body shops. It is one of the three largest auto collision repair information service providers in the North America (along with CCC and Solera) serving 30,000 collision repair facilities, independent adjusters, and other 'repair chain' participants.
Major business categories:
Many North American collision repair shops and insurance companies utilize Mitchell information to estimate labor times and the cost of replacement parts. At one time, most of Mitchell's information was delivered in books or microfiche, but now the information is in a variety of electronic formats.